Our friends at SEPTA have created a page on their website solely to present their strategic business plan. You can read more at: http://www.septa.org/strategic-plan/
I looked at parts of it but not all, and found it as informative as most strategic plans. That being said, let me say again, as I have many times before, that I am a loyal and happy SEPTA rider. The trains are mostly on time. The conductors are friendly and professional. The other riders are nice people.
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